Category: Customer Service
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Quick Win Client Relations Idea!
Any sales person worth his salt can tell you, keeping a client happy is more than half the battle won. I found this site and thought that it makes for an interesting idea for quick wins, you know, bringing a smile to the face type of thing? Here is what I found: CouponChief.com! Now, what…
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Positive Marketing? What’s that!?
We all gripe about how bad customer service has been. Seems like “in the old days” everything was better. But I just saw a post over at Dave Olson‘s blog that actually brought a delighted smile to my wrinkled face! Well, actually, it was the one about that Starbuck’s encounter recounted by Phil that did…